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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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orly angelo

March 21, 2025

5  out of  5
rating by orly angelo
"Jonathan Jackson’s team are great. They were very attentive, kind and understanding of my homeowners insurance claim for Wind Damage March 2024. Dani my main agent was awesome expediting communication with Claim department. The team was collaborative with contractors / roofers. This team always is responsive. Love these guys!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jasxciii

March 11, 2025

5  out of  5
rating by Jasxciii
"I recently switched my State Farm rep to Johnathan Jackson, and I couldn’t be happier! From the moment I met him, he’s been incredibly friendly and welcoming. Not only is he super professional, but his knowledge is on point, making every interaction smooth and easy. I’m so glad I made the switch! If you're looking for a top-notch experience, I highly recommend Johnathan and his office — you won’t regret it!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bala Peddi

March 5, 2025

5  out of  5
rating by Bala Peddi
"Jonathan is very prompt and shows customer obsession all the time"
We responded:
"We appreciate your review, Bala! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mitch Murray

February 10, 2025

5  out of  5
rating by Mitch Murray
"Jonathon was very friendly, knowledgeable, efficient and generous with his time. Explained my policy completely. Made certain that the coverage I had on my home and auto met my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Perella

January 29, 2025

5  out of  5
rating by James Perella
"Teron was very professional and had answers to all my questions! Got my insurance not only lowered but made it super easy for me. He made sure I got a better quote and even more coverage! He was patient and very respectful! I would highly recommend getting insurance from him and his team at State Farm! State Farm you guys got you a great employee!"
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Isaac Kantimahanti

January 24, 2025

5  out of  5
rating by Isaac Kantimahanti
"We've been using their services since 8+ years by now both for our Auto and Home insurance, never had any complaint's...always responded promptly and knowledgeable staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashamm Aziz

December 27, 2024

5  out of  5
rating by Ashamm Aziz
"Good service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Courtney Cole

December 13, 2024

5  out of  5
rating by Courtney Cole
"Easy and seamless."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Whitney White

December 4, 2024

5  out of  5
rating by Whitney White
"Jonathan is truly amazing!! I have been a customer for years, he's always quick to respond, loves to help find the right products for you, and he is truly one-of-a kind! He doesn't make you feel like "just another customer", he builds a rapport with you and only wants what's in your best interests. Thanks for all you & your staff have done for me!! An outstanding team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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durple22

November 28, 2024

5  out of  5
rating by durple22
"Highly recommend the Jonathan Jackson Insurance Agency. I've been a customer for years and the agents provide excellent and prompt service. They are friendly, knowledgeable and ready to provide answers to my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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p fish

November 10, 2024

5  out of  5
rating by p fish
"Fantastic and responsive customer service! When our auto and home owners insurance was due for renewal, this team quickly responded with options. Their service was excellent. Professional, knowledgeable, and not pushy on the sale. If you're looking for a new insurance provider, contact them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alan Murphree

November 1, 2024

5  out of  5
rating by Alan Murphree
"Great Service, makes it’s easy , thanks"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Puneet Goel

October 30, 2024

5  out of  5
rating by Puneet Goel
"Outstanding work"
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Stephanie Huff

October 24, 2024

5  out of  5
rating by Stephanie Huff
"Mr. Jackson and his staff are always very polite and professional. The representative that I spoke with was knowledgeable and helpful when I asked about several different products. Kudos team, I love the positive attitudes!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Digna Ines Morua

October 22, 2024

5  out of  5
rating by Digna Ines Morua
"They were very helpful and solve my problem the first time I called. Love doing business with State Farm!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kushal Shivanand

October 11, 2024

5  out of  5
rating by Kushal Shivanand
"Best prices"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deb Martinez

October 4, 2024

5  out of  5
rating by Deb Martinez
"Jonathan Jackson has been my insurance agent for years. He is someone that will take the time and listen and take care of your needs. If you are looking for a good insurance agency please contact Jonathan Jackson."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Mrs. Martinez, your tenured loyalty is greatly appreciated, and we are so happy that you are a part of our family."
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Marina Barba

September 23, 2024

5  out of  5
rating by Marina Barba
"Fast and very helpful 👌🏻"
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Cody Davis

September 23, 2024

5  out of  5
rating by Cody Davis
"Jonathan Jackson has been my agent for years. His family-run business is extremely personable. I wouldn't waste your time looking around they will get you the most for your money. They have always found me discounts. Jonathan Jackson will continue to be my insurance agent years to come."
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Tijuana Craig

July 17, 2024

5  out of  5
rating by Tijuana Craig
"I am new to the Irving area from Atlanta! I needed to transfer my insurance and I worked with TJ! Not only was he extremely nice, knowledgeable, and a pleasure to work with, he also saved me $100 a month on my premium! He made sure I understood everything, was thorough, and answered all of my questions! Thank you TJ for making this process sweatless! This office is blessed to have you!"
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Satish Dfw

February 7, 2023

1  out of  5
rating by Satish Dfw
"Worst service, up selling, they least bother about customer, never return the call, if you ask they say, "we were busy at other customer"."
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Kyle Robbins

October 19, 2022

5  out of  5
rating by Kyle Robbins
"Just got new auto insurance from Justin Brown. He lowered my auto insurance by almost a hundred dollars! Would definitely recommend him for any insurance needs or questions."
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Charles Horton

October 17, 2022

5  out of  5
rating by Charles Horton
"Justin brown is an amazing agent. He showed me I could save a bunch of money on my insurance. I was not able to take him up on the offer, but I will consider him and this agency in the future. Top notch customer service and great rates and coverage."
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4engine

July 23, 2022

1  out of  5
rating by 4engine
"Poor customer service, and communication."
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favor ౨ৎ

March 31, 2022

5  out of  5
rating by favor ౨ৎ
"Jonathan is very nice , his employees were very helpful. I love going to this establishment. They were such a blessing to me and my family."